Railroad contacts

Customer service | 1-800-USA-RAIL (1-800-872-7245)
Emergency contact | Amtrak Police 1-800-331-0008

CSX Transportation
Emergency contact: 1-800-232-0144

Hartford Line
Customer Service | 1-877-CTrides (1-877-287-4337)
Emergency contact | 1-866-HLS-TIPS (1-866-457-8477)

New England Central Railroad
Emergency contact: 1-866-527-3499

Pan Am Southern | Pan Am Railways
Emergency contact: 1-800-955-9208

Pioneer Valley Railroad
Emergency contact: 1-413-568-6426


Other contacts

MassDOT Rail and Transit Division
Tel | 1-857-368-4636
Contact MassDOT using their [Contact Form]

In our region, MassDOT / the MassDOT Rail and Transit Division is

  • the state sponsor, along with CTDOT and VTrans, of the Amtrak Vermonter service,
  • the state sponsor, along with CTDOT, of the Amtrak Valley Flyer service and the Amtrak-operated service on the Hartford Line,
  • the owner of the Connecticut River Main Line, which runs north-south through the region, and
  • the owner of the station platforms in Greenfield and Northampton


Trains In The Valley Contacts

Trains In The Valley
PO Box 1398
Northampton, MA 01061

To connect with us please use this [Contact Form] link.

Facebook | Trains In The Valley



Page last updated: October 28, 2019
Page last reviewed: October 25, 2019