Contact – Trains In The Valley

Railroad contacts

Amtrak
Customer service | 800-USA-RAIL (1-800-872-7245)
Emergency contact | Amtrak Police 800-331-0008

CSX Transportation
Emergency contact: 800-232-0144

Hartford Line
Customer Service | 877-CTrides (1-877-287-4337)
Emergency contact | 866-HLS-TIPS (1-866-457-8477)

New England Central Railroad
Emergency contact | 866-527-3499

Pan Am Southern
Emergency contact | 800-955-9208

Pioneer Valley Railroad
Emergency contact | 413-568-6426

MassDOT Rail and Transit Division
Phone | 1-857-368-4636
Contact MassDOT using their [Contact Form]

In our region, MassDOT / the MassDOT Rail and Transit Division is

the state sponsor, along with CTDOT and VTrans, of the Amtrak Vermonter service,
the state sponsor, along with CTDOT, of the Amtrak Valley Flyer service and the Amtrak-operated service on the Hartford Line,
the owner of the Connecticut River Main Line, which runs north-south through the region, and
the owner of the station platforms in Greenfield and Northampton

Federal Railroad Administration (FRA)

A safety related complaint can be submitted to the FRA using this link —
Federal Railroad Administration Alleged Violation Reporting Form

To connect with us please use this [Contact Form]

Alternatively can reach us by email or phone.

email | contact a t trainsinthevalley d o t org

phone | 413-341-0123

Note that we are also active on Facebook on this page — Trains In The Valley

Page last updated: January 29, 2023
Page last reviewed: July 18, 2022