This page has been written for people in western Massachusetts who are interested in using the Hartford Line. For more general information please visit the Hartford Line website
The Hartford Line is temporarily operating on a reduced schedule due to the Coronavirus disease (COVID-19) pandemic.
If you are planning to travel on the Hartford Line please read CTDOT’s current COVID-19 Travel Requirements before your trip.
The Hartford Line is a regional passenger rail service between Springfield, MA and New Haven, CT with intermediate stops in Wallingford, Meriden, Berlin, Hartford, Windsor, and Windsor Locks.
Any ticket (Amtrak or CTrail) may be used on any Hartford Line train between Springfield and New Haven including intermediate stations.
Connections are available at New Haven Union Station for:
- Amtrak | Northeast Regional
- Amtrak | Acela Express
- Metro North | New Haven Line
- CTDOT | Shoreline Line East
Schedules | Hartford Line website
- ⮂ Hartford | $6.00
- ⮂ New Haven | $12.75
- ⮂ New York City (Grand Central) off-peak | $30.50
- ⮂ New York City (Grand Central) peak | $36.25
- Windsor Locks
- ⮂ Hartford | $3.25
- ⮂ New Haven | $10.00
- ⮂ New York City (Grand Central) off-peak | $27.75
- ⮂ New York City (Grand Central) peak | $33.50
– senior citizens (65 and older) and people with disabilities
- ⮂ Hartford | $3.00
- ⮂ New Haven | $6.25
- ⮂ New York City (Grand Central) | $18.00
- Windsor Locks
- ⮂ Hartford | $1.50
- ⮂ New Haven | $6.25
- ⮂ New York City (Grand Central) | $16.75
Up to four children ages 2-12 with a paying adult – $1 per child(*)
Additional children ages 2-12 charged half the adult fare.
Under age 2 – Free
(*) For to travel to New York City, up to four children ages 5-11 with a paying adult – $2 per child.
Weekly, 10-trip, and Monthly tickets are also available.
Tickets & Fares| Hartford Line
Tickets | One Ticket, Any Train (*)
Any ticket may be used on any Hartford Line train between Springfield and New Haven including intermediate stations.
This means that Amtrak tickets will be accepted on CTrail Hartford Line trains and CTrail tickets will be accepted on Amtrak Hartford Line trains — except the Vermonter (Amtrak trains 54, 55, 56, and 57).
Hartford Line tickets – and tickets for travel on Metro-North – may purchased from the CTrail ticket vending machines located at each each station.
At Springfield Union Station the CTrail ticket machines are located at the north end of the concourse near the main waiting room.
Special notes about tickets
Some tickets purchased from Amtrak for travel on the Hartford Line are more expensive than tickets purchased from a CTrail ticket machine. In particular — all Discount/Senior and Child tickets.
You must purchase a ticket before boarding an Amtrak train.
Transferring to Metro-North in New Haven?
There is no need to enter the station to buy a Metro-North ticket. You can purchase your ticket for onward travel on Metro-North from any CTrail ticket machine at the start of your trip.
Metro-North tickets can also be purchased with the MTA eTIX app.
Passengers transferring can also purchase their Metro-North ticket on-board the connecting train with cash or a credit card without paying the on-board surcharge. To avoid the on-board surcharge, passengers must show the Metro-North conductor their CTrail or Amtrak ticket before purchasing their Metro-North ticket.
Tickets & Fares | Hartford Line
Traveling from Springfield
Springfield Union Station is located at 55 Frank B. Murray St [map]
Tickets | the CTrail Hartford Line ticket vending machines are located at the north end of the station concourse near the Amtrak ticket office.
Parking | is available in the Union Station Garage at 1755 Main St, Springfield. Other parking options are also available.
Springfield Union Station | Trains In The Valley
Traveling from Windsor Locks, CT
Windsor Locks station is located at the corner of South Main Street and Stanton Road. [map]
The station is about 14 miles south of Springfield and is right off Interstate 91 at Exit 42.
Tickets | Hartford Line tickets from the CTrail ticket vending machine adjacent to the station platform.
Parking | Free parking is available in the surface lot adjacent to the station.
Windsor Locks station | Trains In The Valley
Bikes | bicycles are permitted on all CTrail operated Hartford Line trains. Please note that for the moment only collapsible and folding bicycles are permitted on Amtrak trains on the Hartford Line.
Service Animals and Pets | click on the Policies page of the Hartford Line website for details.
WiFi | available on all Amtrak operated trains on the Hartford Line. WiFi is not currently available on CTrail operated trains on the Hartford Line.
Policies | Hartford Line
Amtrak service between Springfield and New Haven is financed primarily through funds made available by the Connecticut Department of Transportation and the Massachusetts Department of Transportation.
CTrail service between Springfield and New Haven is financed primarily through funds made available by the Connecticut Department of Transportation.
Hartford Line (Official website)
Page last updated: April 22, 2020
Page last reviewed: November 13, 2019