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Passenger Rail
Amtrak (*)
1 Massachusetts Ave., NW
Washington, DC 20001
Emergency contact | Amtrak Police
1-800-331-0008
(*) Contact Amtrak for all issues related to Amtrak-operated trains.
Hartford Line
Call | 1-877-CTrides (1-877-287-4337)
email | info@ctrides.com
Please note
The Valley Flyer is financed primarily through funds made available by the Connecticut Department of Transportation and the Massachusetts Department of Transportation.
The Vermonter is financed primarily through funds made available by the Connecticut Department of Transportation, the Massachusetts Department of Transportation, and the Vermont Agency of Transportation.
Amtrak Hartford Line and Northeast Regional service between Springfield and New Haven is financed primarily through funds made available by the Connecticut Department of Transportation and the Massachusetts Department of Transportation.
If you have comments, suggestions or concerns regarding and of these services we would encourage you to contact MassDOT.
MassDOT Customer Service Center
10 Park Plaza, Suite 4160
Boston, MA 02116
1-857-368-4636 | 9 am – 5 pm, M-F
Connecting bus service
Franklin County Transit Authority
John W. Olver Transit Center
12 Olive Street
Greenfield, MA 01301
Customer Service
413-774-2262
Pioneer Valley Transit Authority
2808 Main Street
Springfield, MA 01107
Customer Service
1-877-779-7882 (toll free)
413-781-7882 (local)
Peter Pan Bus Lines
1776 Main Street
Springfield, MA 01102
Customer Service
1-800-343-9999
Greyhound Lines
Customer service
214-849-8966
Page last updated: November 22, 2019
Page last reviewed: November 23, 2017