Infrastructure | Springfield

     For travel to/from Springfield, see Amtrak Stations – Springfield


The historic Springfield Union Station complex has been rebuilt and converted into a mixed-use intermodal transit terminal, serving Amtrak and the Pioneer Valley Transit Authority (PVTA), Peter Pan Bus Lines, and Greyhound.

The $84.5 million project integrates multiple transit modes (passenger rail and bus) in one convenient, functional, and attractive mixed-used complex.

Courtesy of the Springfield Redevelopment Authority
An artist’s rendering of the renovated Springfield Union Station
Courtesy of the Springfield Redevelopment Authority

The project, which was being managed by the Springfield Redevelopment Authority, included:

  • The complete renovation of the historic Terminal Building and its central concourse to support ticketing, waiting, and support areas for Amtrak, intercity, and future state-supported regional rail service as well as PVTA and intercity bus operations.
  • The renovation and reactivation of the passenger tunnel linking the terminal building to train platforms and the adjacent downtown area.
  • Demolition of the former railroad baggage handling building and construction of a 26-bay integrated open-air regional and intercity bus terminal and a six-level 377-space on-site parking garage.
  • Opening up of 64,000 square feet of commercial space on the upper floors of the Terminal Building.


The Union Station Transportation Center opened to the public on Sunday, June 25, 2017 when the Pioneer Valley Transit Authority moved their Springfield hub into the center.

Peter Pan Bus Lines and Greyhound moved in to the facility on Wednesday September 6, 2017.


Passenger rail service overview


For the moment, Amtrak’s passenger operations (ticket office and waiting room) continue to be located in its historic location at track level. No date has been announced when they move their ticketing and waiting area into the renovated main hall at the station.

High-level rail boarding platform

The current MassDOT Capital Improvement Plan includes funding for the construction of one high-level platform at the station. The new platform will replace the existing low-level Platform “C” (between tracks 4 and 6), which is shown in the image below.

Platform C (on the left) – looking east
Springfield Union Station | June 2017


Behind a door in the station concourse is the framing of the new elevator shaft and a set of original stairs that once led to Platform C.

An original — and future — stairway to Platform “C”
Springfield Union Station | June 2017


We are hopeful that the planned high-level platform will be completed before the new CTrail Hartford Line service starts in early 2018.


Images from the station

Looking south from the main concourse — towards the tunnel under the tracks | March 6, 2017


The corridor leading to the intercity bus waiting area | March 6, 2017


See also

Passenger Rail > Amtrak stations > Springfield Union Station

Union Station to Reopen June 26th
Trains in the Valley | March 6, 2017

Springfield Union Station – Coming Along
Trains in the Valley | October 25, 2016


Further reading

“Springfield Union Station rehab: Where did the money come from, and how was it spent?”
By Jim Kinney | The Republican | June 23, 2017

“6-inch discrepancy leads to Springfield Union Station delay”
By Jim Kinney | MassLive | June 28, 2016

Springfield’s Union Station through the years: A timeline
By Jim Kinney | MassLive | November 2015

“Springfield Union Station”
By Ellis Simon | Passenger Train Journal | December 2016

Redevelopment Plan for the Union Station Intermodal Transportation Facility (PDF)
Pioneer Valley Transit Authority and Springfield Redevelopment Authority | 2009


External links

Springfield Union Station (Springfield Redevelopment Authority)

Springfield Union Station (Wikipedia)



Page last updated: September 6, 2017
Page last reviewed: March 9, 2017