This page has been written for people in western Massachusetts who are interested in using the Hartford Line. For more general information please visit the official Hartford Line website.
Photo by Andrew Riedl
The Hartford Line is a regional passenger rail service between Springfield, MA and New Haven, CT with intermediate stops in Wallingford, Meriden, Berlin, Hartford, Windsor, and Windsor Locks.
Any ticket (Amtrak or CTrail) may be used on any Hartford Line train between Springfield and New Haven including intermediate stations.
Connections are available at New Haven Union Station for:
- Amtrak’s Acela service
- Amtrak’s Northeast Regional service
- Metro-North’s New Haven Line service
- CTrail Shoreline East
Current schedule
Please visit the Hartford Line website for the current schedule —
hartfordline.com/fares-schedules/
Sample Fares (one-way)
Adult fare
- Springfield
- ⮂ Hartford | $6.25
- ⮂ New Haven | $13.25
- ⮂ New York City (Grand Central) off-peak | $31.50
- ⮂ New York City (Grand Central) peak | $37.55
- Windsor Locks
- ⮂ Hartford | $3.50
- ⮂ New Haven | $10.50
- ⮂ New York City (Grand Central) off-peak | $28.75
- ⮂ New York City (Grand Central) peak | $35.00
Senior citizens, 65 and older, and people with disabilities
- Springfield
- ⮂ Hartford | $3.00
- ⮂ New Haven | $6.50
- ⮂ New York City (Grand Central) | $18.75
- Windsor Locks
- ⮂ Hartford | $1.75
- ⮂ New Haven | $5.25
- ⮂ New York City (Grand Central) | $17.55
Children
Up to four children ages 2-12 with a paying adult – $1 per child (*)
Additional children ages 2-12 charged half the adult fare.
Under age 2 – Free
(*) If you’re continuing your trip on a New Haven Line train (operated by Metro-North), a family fare is available for up to four children ages 5-11 may ride for $1 when traveling with a fare paying adult. The Family fare is not valid on inbound New Haven Line morning peak trains. Children under 5 years of age travel free. During “Peak travel” the child fare is 50% of adult fare.
Weekly, 10-trip, and Monthly tickets are also available.
Further Information
Tickets & Fares| Hartford Line
Tickets
Either a CTrail or Amtrak-issued ticket may be used on any Hartford Line train between Springfield and New Haven.
This means that Amtrak-issued tickets are accepted on CTrail-operated Hartford Line trains and CTrail-issued tickets are accepted on Amtrak-operated Hartford Line trains.
Where to purchase a ticket
- On a mobile device using either the CTrail eTix App or the Amtrak Mobile App
- At a CTrail ticket vending machine at the station
- On the Amtrak website
- At the Amtrak ticket office inside Springfield Union Station
- On the telephone, from Amtrak, by calling 1-800-USA-RAIL
Tickets may also be purchased onboard any CTrail-operated Hartford Line train but please note that they may not be purchased onboard an Amtrak-operated Hartford Line train.
Special notes about tickets
Some tickets purchased from Amtrak for travel on the Hartford Line are more expensive than tickets purchased from the CTrail eTix App or a CTrail ticket machine. In particular — all Discount/Senior and Child tickets.
CTrail tickets are not valid on the Vermonter (train numbers 54, 55, 56, an 57).
You must purchase a ticket before boarding an Amtrak train.
Transferring to Metro-North in New Haven?
There is no need to enter the station in New Haven to buy a Metro-North ticket. You can purchase your ticket for onward travel on Metro-North from the CTrail eTix App of from a CTrail ticket machine at the start of your trip.
Passengers transferring can also purchase their Metro-North ticket on-board the connecting train with cash or a credit card without paying the on-board surcharge. To avoid the on-board surcharge, passengers must show the Metro-North conductor their CTrail or Amtrak ticket before purchasing their Metro-North ticket.
Further Information
Tickets & Fares | Hartford Line
Traveling from Springfield
Springfield Union Station is located at 55 Frank B. Murray St [map]
Tickets | the CTrail Hartford Line ticket vending machines are located at the north end of the station concourse near the Amtrak ticket office.
Local and Regional Bus Connections | The Pioneer Valley Transit Authority (PVTA), Greyhound, and Peter Pan Bus Lines provide frequent service to (and from) Springfield Union Station.
Parking | is available in the Union Station Garage at 1755 Main St, Springfield. Other parking options are also available.
Further information
Springfield Union Station
Trains In The Valley
Traveling from Windsor Locks, CT
Windsor Locks station is located at the corner of South Main Street and Stanton Road. [map]
The station is about 14 miles south of Springfield and is right off Interstate 91 at Exit 42.
Tickets | Hartford Line tickets from the CTrail ticket vending machine adjacent to the station platform.
Parking | Free parking is available in the surface lot adjacent to the station.
Further information
Windsor Locks station
Trains In The Valley
Other Information
Bikes | Bicycle policies vary depending on whether you travel on a CTrail-operated Hartford Line train or an Amtrak-operated Hartford Line train. For further details please visit the “Can I bring a bicycle onto the train” section of FAQ page of the Hartford Line website.
Service Animals and Pets | click on the Policies page of the Hartford Line website for details.
WiFi | available on all Amtrak operated trains on the Hartford Line. WiFi is not currently available on CTrail operated trains on the Hartford Line.
Further information
Policies | Hartford Line
Amtrak service between Springfield and New Haven is financed primarily through funds made available by the Connecticut Department of Transportation and the Massachusetts Department of Transportation.
CTrail service between Springfield and New Haven is financed primarily through funds made available by the Connecticut Department of Transportation.
Customer Service
CTrail Hartford Line Customer Service
1-877-CTrides (1-877-287-4337)
Further information
Hartford Line (Official website)
New Haven – Hartford – Springfield Rail Program | CTDOT
Page last updated: May 12, 2024
Page last reviewed: November 9, 2023