On this page you will find a collection of data related to Amtrak’s service in the Pioneer Valley region of western Massachusetts.
Contents
Ridership data
Ridership by station (Valley Flyer and Vermonter)
Ridership by station – New Haven CT to St Albans VT
On-time performance data
Southbound Vermonter on-time performance
Other data
Vermonter ridership
Notes
Fiscal year (FY) 2025 for Amtrak starts on October 1, 2024 and ends on September 30, 2025.
The ridership numbers for the Vermonter do not include trips between stations south of Holyoke MA.
Data sources
Reports & Documents | Amtrak
(in the Monthly Performance Reports section)
Amtrak ridership data presented at the quarterly meetings of the Vermont Rail Advisory Council
Ridership by station (Valley Flyer & Vermonter) | FY2016–2024
Notes
Amtrak’s Fiscal Year (FY) runs from October 1st through September 30th.
Activity totals include riders who stepping on or off at a station
Valley Flyer | Service started 8/30/2019
Vermonter | Service was suspended between 3/26/2020 and 7/19/2021 due to the Covid pandemic
FY2019 data for the Valley Flyer is not available
Additional FY2023 and FY2024 data will be added when/if it becomes available.
Data sources
Great America Stations | Amtrak
Ridership statistics | Rail Passengers Association
Ridership by station – New Haven CT to St Albans VT
The sheet below compares the Amtrak ridership for FY2019, FY2023 and FY2024 at all of the stations along the rail corridor between New Haven CT and St. Albans VT.
Different parts of this corridor have different levels of Amtrak service, as we tried to show in the graphic on the left side of the sheet. We’ve also noted the number of trains per weekday at each station.
Southbound Vermonter on-time performance
Data source: Amtrak Status Maps Archive Database
The chart above shows two sets of data —
The red data series shows the median departure delay (in minutes) for the southbound Vermonter for the 12 month period.
The green data series shows the number of times (in days) that the train departed on-time each month.
For nine years now the southbound Vermonter has been departing late from Northampton.
Southbound Vermonter delays @ NHT by calendar year
| Year | Days on-time departing Northampton | Median departure delay |
| 2022 | 1 out of 352 days | 17 mins |
| 2023 | 12 out of 357 days | 20 mins |
| 2024 | 3 out of 327 days | 12 mins |
| 2025 | 3 out of 353 days | 11 mins |
▼ 2022 Southbound Vermonter delays @ NHT
Data source: Amtrak Status Maps Archive Database
▼ 2023 Southbound Vermonter delays @ NHT
Data source: Amtrak Status Maps Archive Database
▼ 2024 Southbound Vermonter delays @ NHT
Data source: Amtrak Status Maps Archive Database
Some people have said that the late isn’t really a problem, since the train usually “makes up time” enroute and arrives at New York Penn Station on time most days.
While this is often true, this is not a good reason to make people wait on an open platform with minimal protection from the weather for a perpetually late train.
We would be remiss if we did not point out that the southbound Valley Flyer departs on time most days with minimal delays.
Timeline
▼ 2022 – 2024
2022 | The southbound Vermonter departed late from Northampton basically every day in 2022 — with an median monthly delay that ranged from 11 to 48 minutes.
Our analysis of this problem indicates that over 90% of the delays were caused by slow orders on the New England Central Railroad (NECR) owned tracks in Vermont, and/or long station dwell times on certain at some stops in Vermont. (in particular Essex Junction and Brattleboro.)
Early September 2022 | The New England Central Railroad (NECR) started a major tie replacement project. Ties were replaced along a 30 mile section of the track between the MA-VT state line and a point just south of Bellows Falls.
Late November 2022 | The NECR’s track project wrapped up and the slow orders in the work zones were lifted over a period of a few weeks.
2023
January 30, 2023 | Four minutes of running time was temporally added to the weekday schedule between Claremont NH and Bellows Falls VT. This extra time, which was added because of planned track work between Springfield MA and Enfield CT, has improved the timekeeping of the train at the Northampton station.
July 2023 | The New England Central rail corridor suffered extensive damage during the flood event that occurred in Vermont in early July. The Vermonter was suspended between July 10th thru July 18th to allow for repairs. Service resumed on July 19 with speed restrictions in place in many places along the line.
Compounding the flood related delays was busy season of seasonal track, culvert, bridge and grade crossing work along the line.
November 2023 | Track work and other infrastructure project in Vermont are wrapping up as the 2023 construction season comes to a close before winter sets in. As this happens speed restrictions along the NECR corridor are being lifted.
2025
November 2025 | Trains In The Valley prepared an analysis of the timekeeping of the Southbound Vermonter. Copies of the analysis were provided to MassDOT and VTrans.
November 19, 2025 | At a meeting of the Vermont Rail Advisory Council there was a discussion regarding the poor timekeeping of the southbound Vermonter. A representative from VTrans said that there are four (4) long-term slow order spots along the route of the Vermonter that the New England Central Railroad needs to fix and that the conditions that are causing these slow orders will be addressed in the summer of 2026.
Footnotes
Northbound Vermonter
For those wondering, the northbound Vermonter arrives at station in the Pioneer Valley just about on time most days. Delays happen from time to time but nothing like what we’ve seen with the southbound Vermonter train over the past few years.
Amtrak fact sheets
Fiscal Years 2016 – 2022
The Fact Sheets below were prepared by the Rail Passengers Association. (RPA)
Notes
Amtrak’s fiscal year runs from October 1st through September 30th
Ridership totals include passengers who started and/or ended their trip at a station north of Springfield.
RPA Station Fact Sheets for our Region
Amtrak Service in Greenfield MA | FY2016-2022 (PDF)
Amtrak Service in Holyoke MA | FY2016-2022 (PDF)
Amtrak Service in Northampton MA | FY2016-2022 (PDF)
Amtrak Service in Springfield MA | FY2016-2022 (PDF)
The complete set of sheets for all Amtrak routes can be found on this link on the RPA’s website.
Vermonter Rider Profile | FY2018
AASHTO Meeting | February 2019
The presentation linked above was made by Amtrak at a meeting of the American Association of State Highway and Transportation Officials (AASHTO) Rail Council in February of 2019.
Note that the Vermonter data only represents riders who traveled to/from points north of Springfield., Ma.
Useful online sites
Amtrak station signboards
A webpage that can be used to display train status information at smaller Amtrak stations. Simply change the 3-character Amtrak station code in the web address to display another station.
Amtrak Status Maps
Regional maps showing the real-time status of Amtrak trains.
Amtrak Status Maps Archive Database (ASMAD)
Historical Amtrak on-time performance data and analysis.
North America Intercity Rail Tools
An improved version of Amtrak’s Track Your Train map.
Railrat.net
Real-time Amtrak train status, with arrival and departure updates organized by route, station and train.
Page last updated: January 2, 2026
Page last reviewed: February 21, 2021